Frequently asked questions
Here, you'll find the answers to the most common questions you may have.
If you can't find the answers you need, or if you have specific questions or concerns, please do not hesitate to contact us directly.
We hol;d our traditonal on-site or online auctions every Wednesday evening. Additional auction dates (on-site, online and/or off-site) are scheduled throughout the year. Please always refer to our Auctions page for the most comprehensive and recent schedule.
All bids, whether in person, by proxy, or online, are considered final and binding. Please always inspect the items you"re intending to bid on carefully. Please refer to each auction's page for specifics on the items, alloted viewing times (if any), or for how to ask questions or get additional details BEFORE bidding. Once you place a bid, you enter a binding and final purchase agreement for the item in question, should you be the highest bidder.
All items are sold AS IS, WHERE IS, WITH ALL FAULTS, with no additional guarantees implied or otherwise.
ALL SALES ARE FINAL. Unless specified otherwise. a 15% buyer's premium and HST is added to all purchases.
For our ONLINE AUCTIONS, all winning bids will be invoiced and payment charged at the back door upon arrival for pick up .
For both our LIVE ON or OFF-SITE AUCTIONS your winning bids can be charged to the credit card you used to register at the event, other valid VISA/MASTERCARD/DEBIT cards; or with cash / etransfers. Payment in full must be made BEFORE the removal of any lots won, All purchases must be settled by the end of Tuesday following each event.
For all LIVE AUCTIONS. The bidding for each item is ongoing until no more bids are placed. The auctioneer will declare that item sold to whoever placed the final, highest bid. The winning bid/bidder is at the sole discretion of the auctioneer, and his/her decision is considered final and binding.
For ONLINE AUCTIONS, the bidding system follows a soft-close rule, which accurately mimics the last-minute bidding that takes place during a live auction. Instead of closing at the scheduled time, bidding is extendended by 60 seconds whenever there is a last-minute bid. This system is designed to prevent auction-sniping, and to allow for fair competition.
All items won during LIVE AUCTIONS MUST be removed ON THE SAME DAY OF THE EVENT (unless the rules for a specific auction allow a different schedule). For ONLINE AUCTiONS, all items must be picked up within the 4 business days after the auction closes (unless the rules for a specific auction allow a different schedule).
Unless specifically approved by TNT Auctions, any remaining items past the pick-up scheduled times, will be considered forfeited buy the buyer, and will be re-sold.